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Episode Description

In this week’s episode of the Memory Makers Podcast, Russ Van Natta welcomes Adam Kleinhenz from Shaffer Distribution to share his tips for preventative arcade game maintenance. In our third episode of the Amusement 360 Partnership Series, Adam provides his insights into the best practices for reinvesting in your game rooms as well as the value of starting with a smaller selection of games to gauge customer interests before expanding.

Whether you’re a seasoned industry professional or new to the world of FECs, this episode offers an engaging conversation highlighting a necessary balance between efficiency and enjoyment in operations.

Key Takeaways

1. Data-Driven Decisions: Regularly analyze key performance indicators like game payouts and performance to make informed adjustments and optimize game room profitability.
2. Strategic Reinvestment: Reinvest 10% of arcade revenue into new games or upgrades every six months, using March and September as strategic times for reassessment and reorganization.
3. Flexibility and Adaptability: Start with a smaller selection of games and adjust based on customer preferences, moving underperforming games to different locations to test their potential.

Join us at Amusement 360

This episode is part of the Amusement 360 Partnership Series.
Head over to amusement360.com for more insights like this and then register to join us at the Amusement 360 Event!

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