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Episode Description

In this episode of the Memory Makers Podcast, Danny Gruening and Russ Van Natta are live from Amusement 360 sharing how FEC owners make a difference in their communities. They share stories that stuck with them, like how Nic Parks of Level Up Entertainment in Columbia, MO donates his entire professor salary to a children’s hospital and created a fundraiser model that lets community groups keep 50% of arcade card sales. In Pennsylvania, Derek Rosner owns and operates Uplink Studios Inc and host a 24-hour gaming marathon that raised $32,000 for kids in treatment, covering every cost himself so all proceeds go to the hospital.

Danny and Russ also highlight Craig Erlich, CEO of Launch Entertainment, who spoke about the “special sauce” that keeps operators in this industry. And they shout out Metropolis Resort in Wisconsin, where frontline staff have grown into leadership roles thanks to intentional mentorship. The Johnsons of Rev’d Up Fun continue to invest in their team by bringing managers to Amusement 360 for growth opportunities. And one anonymous operator is even launching a program to give away 1,000 birthday parties to foster kids. This episode is a heartfelt reminder that profitability matters, but true impact comes from generosity, leadership, and making lasting memories.

Key Takeaways

1. Generosity drives impact – Operators like Nic Parks and Derek Rosner give back, showing that community-focused initiatives strengthen both people and business.
2. Invest in your team – Promoting and mentoring from within builds future leaders and creates stronger, more resilient organizations.
3. Purpose keeps people in the industry – FEC operators stay because creating memories and delivering a positive impact matters more than profit alone.
4. Small actions create lasting change – Efforts like giving 1,000 birthday parties to foster kids show that intentional giving leaves a powerful legacy.

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