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Improve Performance with Employee Training Playbooks – Podcast Episode 74

Audio Links: Apple | Spotify | Amazon Music | iHeart Radio | Pandora

Episode Description

In this week’s episode of the Memory Makers Podcast, Russ Van Natta and Danny Gruening share ways to improve performance with employee training playbooks! They break down the essential steps for mapping out clear, effective processes that empower your team, improve efficiency, and eliminate confusion. From process mining to defining roles, visual aids, and regular updates, they share actionable strategies to help your business run smoother. Tune in to learn how small, consistent actions can snowball into major improvements!

Key Takeaways

  1. Process Mining Reveals Hidden Inefficiencies – Process mining acts like an X-ray for your business, identifies bottlenecks, inefficiencies, and opportunities to streamline operations.
  2. Clear and Accessible Documentation Guides Success – Process guides stay simple, visual, and jargon-free. Flowcharts, screenshots, and templates make them easy to follow and update.
  3. Define Roles and Responsibilities to Prevent Confusion – Assign clear ownership to each step in a process to keep teams accountable and aligned.
  4. Make Small, Consistent Improvements to Drive Big Results – Regularly review and refine processes in small steps to build lasting efficiency and success.

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