Develop Your Team to Grow Your Business – Podcast Episode 16

Audio Links: Apple | Google | Spotify | Amazon Music | iHeart Radio | Pandora

Episode Description

For this edition of the Memory Makers Podcast, host Danny Gruening & Russ Van Natta explore team-building principles and the art of creating amazing customer experiences. This topic was heavily influenced by Patrick Lencioni’s “The Ideal Team Player” and “The Five Dysfunctions of a Team,” where he identifies the key elements of self-awareness, trust, healthy conflict, commitment, accountability, and results drive team success.

If you are looking to enhance your team’s dynamics and create memorable experiences, this episode is a must.

Key Takeaways

  1. Key Team Qualities: Patrick Lencioni‘s books, “The Ideal Team Player” and “The Five Dysfunctions of a Team” emphasize the importance of team members being ideal team players. These players are characterized by qualities such as humility, hunger, and people smarts.
  2. Team Dysfunctions: Understanding the five dysfunctions of a team, which include the absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results, can help teams identify and address their issues effectively.
  3. Building Trust: Trust is a fundamental foundation for any successful team. Open and honest communication, vulnerability, and reliability are key components of trust-building within a team.
  4. Healthy Conflict: Encouraging healthy conflict within a team allows for diverse perspectives and creative problem-solving. It’s important to differentiate between productive debate and destructive arguments.
  5. Commitment: Team members need to be committed to the team’s goals and decisions. A clear sense of purpose and a shared vision can help drive commitment.
  6. Accountability: Holding team members accountable for their responsibilities and actions is crucial for maintaining a high-performing team.
  7. Results-Oriented: Ultimately, a great team focuses on achieving results. Each member should be dedicated to the team’s collective success.

Resources Mentioned in this Episode

“In The Ideal Team Player, Lencioni tells the story of Jeff Shanley, a leader desperate to save his uncle’s company by restoring its cultural commitment to teamwork. Jeff must crack the code on the virtues that real team players possess, and then build a culture of hiring and development around those virtues.”

“In The Five Dysfunctions of a Team, Patrick Lencioni laid out a groundbreaking approach for tackling the perilous group behaviors that destroy teamwork. Here he turns his focus to the individual, revealing the three indispensable virtues of an ideal team player.”

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